Our Team


Every member of our team, from our senior managers and care workers, to our office-based staff, are highly trained and experienced. In fact, our in-house team includes a qualified nurse. The depth of knowledge within the team is extensive allowing us to provide consistently excellent quality of care and to deal with all types of emergency.

However, when we choose people to join us we look for more than the usual practical and professional skills. We want people with those special qualities that can’t be taught: respect, compassion, empathy, and dedication.

Office staff and care workers alike know each of our clients and their circumstances. So, if you phone our office, you’ll always speak to someone who understands your needs.

Our care workers are uniformed and wear badges displaying their photograph. They will always knock before they enter your home: even if you’ve trusted them with keys.

We train, monitor, supervise and manage our staff to high standards. Each care worker receives continuous training, the majority of which is delivered by our own in-house nurse. It ensures they can deal with the differing and often complex needs of our clients, and that our standard of service is consistently high.

Training includes:
Medication
First aid
Protection of children and vulnerable adults awareness
Health and safety
Food hygiene
Moving techniques
Infection control
Fire safety
Communication and security
Plus numerous specialised courses e.g. demetia care

All our staff have an enhanced level Criminal Records Bureau (CRB) check. We rigorously check their references, and only employ people who can show a minimum of five years background documentation.

We all work to the regulatory Codes of Practice

Call us now

01252 320007

"I don’t know where we would be without the excellent professional service you provide."

CQC Overall Rating

Request Nursing Overall Rating GOOD
01 September 2020
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